Introduction

We respect your privacy and are committed to protecting your personal data when you use Souq El Fayoum. This Privacy Policy explains how we collect, use, and protect user information.

By using the app, you agree to the terms described in this Privacy Policy.

Information We May Collect

We may collect certain information when you use the app, including:

• Name or username.
• Email address or phone number when registering or contacting us.
• Account information inside the app.
• Product or listing information you add to the app.
• Images or files uploaded when posting a product or advertisement.
• Device information such as device type and operating system to improve app performance.
• Approximate location data when needed to display nearby products or services, subject to your permission where required.

How We Use Information

We use collected information for the following purposes:

• Creating and managing user accounts.
• Displaying products and listings inside the app.
• Facilitating buying, selling, and communication between users.
• Improving user experience and developing app services.
• Responding to support requests and inquiries.
• Preventing abuse, fraud, or prohibited activities.
• Complying with legal requirements when necessary.

Sharing Information

We do not sell your personal data to third parties. Some information may be shared only in the following cases:

• When required to operate app services such as login, storage, analytics, or notifications.
• When you communicate with another user for buying or selling purposes.
• If required by law or to protect the rights of the app and its users.

Third-Party Services and Ads

The app may use third-party services such as login providers, analytics, notifications, or advertising services. These services may collect data according to their own privacy policies.

Data Security

We use reasonable measures to protect user data from unauthorized access, modification, deletion, or unlawful disclosure. However, no online transmission or storage method is 100% secure.

User Rights

You have the right to:

• Request access to your personal data.
• Request correction or update of your data.
• Request deletion of your account and associated data.
• Contact us regarding any privacy-related inquiry.

You can request account deletion through the following page: Account Deletion Request

Children's Data

Souq El Fayoum is not intended for children under the legal age. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us to request deletion.

Data Retention

We retain user data as long as the account is active or as needed to provide the service. When an account deletion request is submitted, we will delete or anonymize the data associated with the account within a reasonable period, while retaining certain information if legally required or necessary to prevent fraud or resolve disputes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

info@me2you.online

Official website: https://me2you.online